Missing Document Service

THANK YOU FOR YOUR ORDER

Finders will order your Missing Document(s) as soon as possible. In the normal course of events please allow 5 working days for delivery (Regular service) or 48 hours for delivery (Priority service). If you have any queries, please contact us. We will use your firm name and the certificate surname as our database reference.

Terms & Conditions:

1. Certificates – We only obtain certified copies of full certificates (no abbreviated or short form certificates) from official government sources.
2. Time – These are government office target times and in the majority of cases are reliable. However, we cannot take responsibility for late delivery.
3. Document charges – These are re-charged at cost with no mark-up. Prices are set by the government department responsible and are subject to change without notice.
4. Payment – in full in advance. If this is not possible for any reason, please contact us to agree payment terms before placing your order.
5. Overdue Invoices – We reserve the right to charge interest on overdue invoices at 4% over the Bank of England Base Rate. Unexplained debts of 90 days or more overdue may be referred to a third party for recovery and their charges added to our invoiced amount, plus overdue interest. If you believe there will be any difficulty in paying our fees on time, we encourage you to contact us at the earliest opportunity in order to agree a revised payment schedule or other solution.
6. Date Variation – We may rely on the dates you supply to us in order to identify the document you require. If we cannot identify the document we will search relevant indexes. If we still cannot identify with certainty the document you are seeking we will revert to you for further instructions.
7. Service Charge– please click here: missing document costs delivery / to see current charges. Documents are recharged at cost. For 10+ documents, please contact us. If any company or individual orders in excess of 10 documents at anytime, Finders reserve the right to apply a Service Charge at a rate of £40 + VAT per document ordered (+ fee for the document re-charged at cost).
8. Please include the name of your Deceased’s Estate and any reference numbers that you have in your enquiry so that our documents are always safely delivered to the correct individual
9. Please note we cannot take responsibility for documents that are lost in the post and in the event that this happens, we would need to charge for any new documents

THANK YOU FOR YOUR ORDER

Finders will order your Missing Document(s) as soon as possible. In the normal course of events please allow 5 -10 working days for delivery (Regular service). If you have any queries, or require documents more urgently, please contact us. We will use your organisation/firm name and the certificate surname as our database reference.

Terms & Conditions:

1. Certificates – We only obtain certified copies of full certificates (no abbreviated or short form certificates) from official government sources.
2. Time – These are government office target times and in the majority of cases are reliable. However, we cannot take responsibility for late delivery.
3. Document charges – We provide documents at no charge to you. If ordering more than 3 documents we may contact you.
4. Payment – This service and the documents ordered are provided at no charge to Public Sector offices and Coroners.
5. Date Variation – We may rely on the names/dates you supply to us in order to identify the document(s) you require. If we cannot identify the document(s) we will make reasonable searches of relevant indexes. If we still cannot identify with certainty the document(s) you are seeking we will revert to you for further instructions.
6. Please include the name of your Deceased’s Estate and any reference numbers that you have in your enquiry so that our documents are always safely delivered to the correct individual
7. Please note we cannot take responsibility for documents that are lost in the post and in the event that this happens, we would need to charge for any new documents