Graduate Research Role Ireland

Job purpose

The purpose of this role is to support the case managers and internal staff as directed by line managers and directors, in a timely and professional manner. This is a fantastic opportunity for the right person with a high level of drive and enthusiasm, who is willing to learn.

Main duties and responsibilities

· To ensure an effective and efficient service is provided to the Case Managers and the team.

· To research records externally as referred to you by the Case Manager or a Director including visiting record repositories

· To provide a general administrative service, which includes scanning, photocopying and filing

· To assist and support the Case Manager with letter writing

· To undertake training and development as specified by the Case Manager.

· Ensure that your workstation is kept clean and tidy

· To pick up and take posts, when required

· To ensure that the preparation for the marketing packs are on-going

· Answer the phone in a professional manner, redirect or take a message as appropriate

· Undertake any other additional duties appropriate to the post as requested by the Case Managers or Directors

Skills, Knowledge, Education & Experience

· Educated to a degree level or equivalent

· Research Skills

· Excellent communication and interpersonal skills

· Methodical approach

· Problem solving skills and the ability to respond to sudden unexpected demands

· Good administration skills, working through a To Do list

· Ability to cope under pressure

· Attention to detail

· Reliable, Flexible and adaptable

· Ability to work on own initiative and organise own workload

· Contribute to the effectiveness of the team

· Ability to deal with members of the public in a courteous manner

· Autonomous working